All you need is lo… Slack 🎶

Imagine this. You received a new lead from a lead generation campaign you have been running. You are notified about them on a Slack channel. The lead filled out a form on your website in exchange for a consultation. The form automatically created a new lead in Salesforce and sent the details directly to you on Slack. You think your colleague is best suited to handle this one so you assign the lead to them, without leaving Slack. The next day you receive a request to join a meeting with this lead, in Slack. Your response is also handled in Slack. The prospective client has requested a unique payment plan for your product. Salesforce sends a notification to your Slack for approval. You are out for lunch but approve the request from the Slack app on your phone. Slack is the one app to rule them all!

Salesforce acquired Slack in 2021, paving the way to a near-native integration between the two powerful business tools. It allows users to get notifications about changes in their Salesforce records, ensuring teams can collaborate on the latest updates. Users can interact with Salesforce objects directly from the app. Search Products, Accounts, Opportunities and more and send them directly to colleagues or make changes without leaving Slack. With the modern hybrid working environment here to stay, organisations need a unified online ‘office space’.

We all know teamwork makes the dream work. The modern-day ‘Digital HQ’ is no different. The App Directory features over 2,400 integrations. Tools you already use across departments can integrate with Slack. From marketing to engineering tools, it’s all there. There are no limits on how you can use integrations. Don’t see an integration for your tools? Need more power? Salesforce Partners, like Tetrad Group, can help.

Salesforce boasts a host of developer tools to connect, simplify and automate all aspects of your workspace. Need to launch your state-of-the-art deep space explorer? Slack can do that. Space rocket not included of course.