Privacy Policy for Tetrad

Protection of Personal Information Act (POPIA) for Tetrad IT, accessible at tetrad.co.za, safeguarding the privacy of our visitors is of paramount importance. This Privacy Policy document explicates the kinds of information collected and recorded by Tetrad IT and its utilization. Should you have any inquiries or need further clarification about our Privacy Policy, please contact us via email at sales@tetrad.co.za. Protection of Personal Information Act We act as a Data Controller for your information. Any data provided by you will be stored either on a digital or electronic database or in hard copy format.

The legal grounds for Tetrad’s collection and use of personal information as depicted in this Privacy Policy depend on the nature of personal information we collect and the specific scenario in which it is collected:

• Tetrad requires to perform a contract with you
• You have accorded Tetrad permission to do so
• Processing your personal information is in Tetrad’s legitimate interests
• Tetrad needs to abide by the law

Tetrad IT will maintain your personal information only for the duration necessary for the purposes stipulated in this Privacy Policy. We will retain and use your data to the extent required to comply with our legal obligations, resolve conflicts, and enforce our agreements. Under certain circumstances, you are entitled to the following data protection rights:

• The right to access, update or erase the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Tetrad IT is responsible for the prompt deletion/destruction of personal data upon your request. You will be informed once this process is finalized. Log Files Tetrad IT adheres to a standard procedure of utilizing log files. These files log visitors when they browse websites. All hosting companies do this as part of hosting services analytics. The data collected by log files include IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

This data is not associated with any personally identifiable information. The aim of collecting this information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic data. Cookies and Web Beacons Like many other websites, Tetrad employs ‘cookies’. These cookies store information such as visitors’ preferences, and the pages on the website accessed or visited. This information is utilized to enhance the users’ experience by tailoring our web page content based on visitors’ browser type and/or other information. You have the option to disable cookies through your individual browser settings. For more comprehensive information regarding cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Third-Party Advertising Some advertisers on our site may use cookies and web beacons. Our advertising partners are listed below, each with its own Privacy Policy concerning user data policies. For ease of access, we have provided hyperlinks to their Privacy Policies below: Google https://policies.google.com/technologies/ads Children’s Information Protection of children while they are online is a crucial aspect of our priority. We urge parents and guardians to monitor, participate in, and/or oversee and guide their online activity.

Tetrad IT does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately, and we will exert our best efforts to promptly remove such information from our records. Third Parties Tetrad will not disclose your personal information to any third party without your explicit consent, except as delineated below:

• To law enforcement, government officials, fraud detection agencies, or other third parties when we believe in good faith that the disclosure of personal information is necessary to avert physical harm or financial loss, to report or support the investigation into suspected illegal activity, or to investigate violations of these Terms and Conditions.
• To our service providers (contractually bound with us) aiding parts of our business operations (e.g., accounting, marketing, technology services). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit.
• We are entitled to use or disclose your personal information if required by law, subpoena, court order, or legal process served on us, or to protect and defend our rights or property.

We ensure all our employees, third-party service providers, divisions, affiliates, and partners (including their employees and third-party service providers) having access to your personal information are bound by suitable and legally binding confidentiality obligations regarding your personal information.

Your personal information will not be retained longer than necessary for its original purpose, unless mandated by law or you consent to a longer retention period. Tetrad IT commits to never selling or making your personal information available to any third party other than as provided in this policy. While we take all reasonable measures to safeguard your privacy rights, we cannot guarantee or accept any liability for unauthorized or unlawful disclosures of your personal information by third parties beyond our control, unless such disclosure is due to our gross negligence.

If you disclose your personal information to a third party, such as an entity operating a website linked to our website or anyone other than Tetrad, Tetrad SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF SUCH DISCLOSURE. This is because we do not regulate or control how third parties use your personal information. Ensure to always read the privacy policy of any third party.

When you visit our website or send messages via email or through a messaging service to us, you consent to receive communications from us or any of our divisions, affiliates, or partners electronically in line with our privacy policy.

For any further questions regarding the Privacy Policy above, please feel free to contact us at sales@tetrad.co.za or call us on +27 78 457 8552